Terms and Conditions

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").

Can I Trust You

We have built our credibility and reliability among patients in need of marijuana by providing quality products at the best prices, insured & guaranteed delivery via Canada Post Xpresspost and discreet packaging to protect our customer’s privacy. From the growers who produce our quality products, to the efficient processing, packaging and delivery, we make sure that we meet or exceed national standards. Having a reputable online resource for patients to buy marijuana legally 24/7/365 is the reason why we established Concentrate.

How do I qualify to buy from this site?

You must be on or over the age of 19 and live in Canada to be eligible to purchase marijuana from Piffery. Sorry, but there are no exceptions to this rule.

What are the benefits of marijuana?

The most common use of marijuana in Canada is for pain control. While marijuana isn’t strong enough for severe pain (for example, post-surgical pain or a broken bone), it is quite effective for the chronic pain that plagues millions of Canadian and Americans, especially as they age. Part of its allure is that it is clearly safer than opiates (it is impossible to overdose on and far less addictive) and it can take the place of NSAIDs such as Advil or Aleve if people can’t take them due to problems with their kidneys or ulcers or GERD. Some other benefits of marijuana are for people who suffer from:

  • Severe Arthritis
  • Post Traumatic Stress Disorder
  • Multiple Sclerosis
  • Fibromyalgia
  • Kidney Failure/Dialysis
  • Alzheimer’s Disease
  • Epilepsy
  • Migraines
  • Hepatitis C
  • Arthritis
  • Irritable Bowel Syndrome
  • Chronic Pain
  • Back & Neck Problems
  • Eating Disorders
  • Brain Injury
  • Cancer
  • Sleep Disorders
  • Muscle Spasms
  • Anxiety
  • Crohn’s Disease
  • Colitis
  • Auto Accident(s)
  • Chronic Nausea
  • Muscular Dystrophy
  • Gastrointestinal Disorders
  • Parkinson’s Disease
  • Spinal Cord Injury/Disease

How can I order products from this site?

Ordering is very simple you just need to verify your on or over the age of 19, live in Canada and place your order online. You can even receive a free gift on your first order just for signing up with us!
You will receive an email with payment instructions and once payment is confirmed your order will be processed within 1 business day. You can also check out our How to Order page for detailed information here.
If that’s not simple enough, you can always send us an email, speak with one of our customer service representatives or talk to us on our live chat. Live chat is available 24/7 and we will be more than happy to help you with your order.

How is my order packaged and delivered?

You can be certain when ordering from Piffery that the utmost discretion is taken for your benefit. We only ship via Canada Post Xpresspost and you will be provided a Canada Post tracking number with every shipment.
For an added layer of discretion your items are first placed in a child-proof container, then heat-sealed in an odor-proof mylar bag thereby sealing in the freshness of the product. The product is then placed into a generic box or bubble mailer before being shipped out.
Even the labeling of the package does not reflect the nature of the contents inside. For all intent and purposes, when you order from us, what you will get is from the mail is an ordinary looking package from the post office.

Why is my package being delivered to the wrong destination?

Although this rarely happens, it is more likely due to human error. Once you notice a discrepancy in delivery destination using Canada Post’s tracking website, please inform us immediately so we can inform Canada Post to ensure that the delivery address is corrected. Expect a slight delay in delivery date/time.

How long will the delivery take?

Delivery times vary depending on your location in Canada. All items are sent via Canada Post Xpresspost. Normally, your package is expected to arrive in 2 – 3 business days. An additional 1-2 days may be required for rural locations.

Shipping to Northern Quebec, Northern Ottawa and Nunavut

We encounter significantly higher percentage of postal robberies when delivering to Northern Quebec, Northern Ottawa and Nunavut. We can not offer guaranteed delivery to these zones and you will not be eligible for a replacement if your package is lost or stolen.

What if I don’t get my package?

In the unlikely event that you do not get your package at least 2 days after the determined date of arrival please contact us and we will coordinate with Canada Post using their Trace Service to recover your order.
Once a trace service is filed, Canada Post will conduct an investigation (which can take up to 5 business days to complete). If they locate your package they will ship it to you and you should receive it within a few business days. If it’s deemed “unrecoverable” we will replace your order up to $500 (one time) free of charge. We do not give postage refunds if your order arrives late due to any issues or delays from Canada Post.
*Please note that only orders with a “signature required” status will have an insured, guaranteed delivery and be eligible for a replacement order of up to $500 (one time).